Zyrri commits to protecting and ensuring the confidentiality of the private life, especially personal data.
WHAT TYPE OF DATA ABOUT YOU DOES ZYRRI COLLECT?
Through the process of registering for the launch on platforms and during the delivery of these services or concerning the visit of Zyrri or Wethio websites, we collect the following categories of data:
Identification data: first name, last name, postal address ad email, phone number
Usage data: communication, location…
Customer relation follow-up data: assistance requests, communication with the investor…
IN WHAT WAY DOES ZYRRI USE YOUR DATA?
Zyrri uses your data for execution and management needs related to customer relation. It includes management of the subscribed service, assistance dispatch, demand processing, management of complaints and disputes.
These data are stored for up to 5 years starting from the end of the contractual relation and/or during the legal period. Without these data, Zyrri wouldn’t be able to enable the services you subscribed to.
Zyrri can also use your data in case of a legitimate interest, where appropriate, with your consent that you can remove at any moment. Your data allow Zyrri to evaluate and enhance their services and develop new ones, so as to implement loyalty, prospection, survey and promotion actions.
Unless you oppose to it, you can receive by mail or phone, offers from Zyrri or its commercial partners, as well as e-mails for analog services to those suggested by Zyrri.
With your consent, Zyrri can send you via e-mail commercial information for non-analog services to those already provided or, apart from cases in the Universal Directory, to transfer your e-mail address to commercial partners for direct prospection purposes.
Finally, your data can also be used to guarantee the network’s safety and prevent eventual frauds or in case of fusions, asset sales or activity transfers, by transferring your personal data to third parties involved in the transaction.
These data are stored as long as it takes to reach these finalities for a maximum period of three years starting from the end of the contractual relation concerning the direct proposition.
Zyrri can also use your data to meet their legal obligations (including anti-fraud laws, laws concerning money laundering and dispositions on the lateness or non-payment) and/or to answer the demands of public and governmental authorities. These data will be kept only during the legal period.
HOW CAN YOU MANAGE THE COLLECTION AND USE OF YOUR DATA?
You can access, modify, demand the deletion, oppose a processing for legitimate reasons of particular situations or exercise your right to the portability of your data at any time, by sending a mail and justifying your identity at: Applinum immeuble Espace Bureau – Appt 36, 3ème étage – Av Abdelkrim Al Khattabi or email@example.com
You can also contact our support team at any time for questions related to the protection of your personal data to the following address: firstname.lastname@example.org
The data that Zyrri needs for the need they were collected for, necessary to the respect of a legal obligation or the ascertainment, to the exercise or legal rights defense may not be deleted.
By consulting with Zyrri’s support, you can also define directives related to the fate of your personal data after your passing.
In case of a complaint that Zyrri wouldn’t have given a satisfying answer to, you can contact the recognized institutions and third parties in charge of respecting obligations concerning personal data.
HOW CAN ZYRRI ENSURE THE SAFETY OF YOUR DATA?
Zyrri engages the necessary actions in order to protect the personal data it processes and selects carefully its partners and recipients that may have access to your data. Your data are processed electronically ad/or manually and in any case, so as their security, protection and confidentiality can be ensured regarding their sensibility, via administrative, technical or physical measures to prevent the unauthorized loss, theft, use, disclosure or modification.
WHO CAN ACCESS YOUR PERSONAL DATA?
Your personal data are processed by Applinum, its subcontractors and partners for contract management and the delivery of services that you have ordered or authorized.
Your data can also be transferred to third party service recipients who provide services or assistance and advice to Zyrri.
On demand, they can also be transferred to persons and authorities whose access right to personal data is recognized by law, regulations or dispositions from authorities defined by law.
The subcontractors and partners of Zyrri can be located outside of the European Union. When this subcontractor or partner is located on a country that has not been recognized as ensuring an adequate level of protection, Zyrri forces them to abide to the safety and confidentiality requirements concerning your personal data and to only process them for the ends they have determined.
Applinum – Immeuble Espace Bureau – Appt 36, 3ème étage – Av Abdelkrim Al Khattabi
Marrakech – MOROCCO